Résumé

SKILLS

Tree Testing | Information Architecture | Wireframing | Prototyping | Usability Testing

Leading Workshops | Developing Research Strategy and Implementation

TECH

EXPERIENCE

UX Designer & Researcher I, II | DISH Network July 2021 - Present

Developing thoughtful research strategies to empower designers to make data-driven decisions

● Implemented an overarching strategy for all research to inform a new technician sales tool

● Developed a researched strategy for an improved DSM that the entire enterprise will benefit from

● Supporting multiple lines of business with a variety of discovery methods and data analysis

● Increased consistency and frequency of continuous discovery by utilizing enterprise tools

Digital Marketing Manager | VISIT DENVER November 2018 – April 2020

Built and managed websites, integrations, and digital assets to highlight The Mile High City

● Led partner workshops to empower small business to increase their online presence

● Analyzed data to redesign a campaign web page, increasing the user’s time on site by 3 min

Jr. Web Developer | SURVIVAL FROG November 2017 – November 2018

Supported multiple departments of an e-commerce shop through IT services

● Identified an opportunity to increase conversions by improving accessibility design standards

● Effectively sold products by building dedicated sales pages with HTML and CSS

Journalist (Fellow) | NEWS21 January 2016 – August 2016

Reported for a long-form investigative project on voting rights ahead of the 2016 election

● Traveled to multiple states and collaborated with different journalists to conduct research

● Produced multimedia, online articles and contributed to the overall website design

EDUCATION

Emotional Intelligence in UX | DESIGN TO BE April 2022 - June 2022

UX Design Immersive | GENERAL ASSEMBLY December 2020 - March 2021

Journalism | UNIVERSITY OF OKLAHOMA August 2012 - May 2016